Refund policy

At Crown Jewels, each garment in our Navaratna collection is tailored from 100% Egyptian Giza cotton to exacting standards. We want your piece to fit impeccably.

Complimentary Size Exchanges:
We offer a complimentary 7-day size exchange from the date of delivery. If you require an alternative size, please initiate an exchange by contacting us at contact@crownjewels.co.in with your order number.

Exchange Conditions:
• Shirts must be unworn, unwashed, unaltered, and undamaged.
• All original tags, packaging, custom box casing, and garment inserts must remain intact and accompany the return pickup.
• Reverse pickups are coordinated through our domestic express logistics partners.

Returns & Refunds:
Due to the limited-edition production of our pilot, returns for direct refunds are accepted only in the rare instance of a verified manufacturing defect or transit damage reported within 48 hours of receipt. In such instances, a full refund will be processed back to the original payment method within 5–7 business days of inspection.